Are most of the meetings in your company a waste of time? When I’m working with a group of people or speaking in public, I often ask that question and
6 reasons why you should measure engagement (in customers and staff)
I’ll say it until you’re bored of listening. Happy staff + happy customers = profitability. Simple! I think that’s all any successful business
How to create values with value
“Company values”. Two words that are often loaded with corporate hot air and bullsh*t. They’re not easy to get right. Too many CEOs jump on the
Why Businesses with Purpose Grow Faster
Times are uncertain. We’re surrounded by turmoil and feel unsettled by events beyond our control. People have always searched for meaning in their
How to find the best talent for your business
There’s a reason ‘Talent’ is first on my 10 Point Plan For Scaling Your Business. It’s critical. Nothing is more important than attracting the right
10 point plan for scaling your business
You’ve decided you want to scale-up. You think your business is ready for rapid, significant and sustainable growth. But where do you start?
Top 10 business books of 2018
Here's our list of the top 10 most influential books we've read during 2018. The Founder's Mentality: How to Overcome the Predictable Crises of
How to make 2019 the best yet for your business
It’s that time of year again. Decorations packed away, children back to school, gym memberships purchased and a quiet sense of relief.
Great business cultures rely on great stories
Stories and legends – they’re everywhere at this time of year. Cards, advent calendars, school nativities, carols – they all tell a Christian story
Why artefacts and symbols matter to a great culture
Broken chairs. Strict dress codes. Dead flowers. Awful coffee. It’s amazing what every-day things can tell you about the culture of a business and the
How rituals and celebrations build great cultures
Buying the tree. Wrapping the presents. Singing carols. Cooking a turkey. It’s pretty obvious what I’m talking about. Sorry if you’re already
Why telecommuting could be choking your business
Working from home. It’s got to be a good thing, right? Everyone knows that it’s hugely valued by employees. It gives them flexibility to work around
How to know if your business is evolving
Businesses are changing. Fact. Gone are the days of predictability, forecasting and long-term planning. In an increasingly uncertain world,
The Books Business Leaders Read
I love to read. Because I love to learn. Not only do I read in order to make me better as a coach, but to know more about the world. Which I suppose
The Sabotage Exercise – How to Self Identify Dysfunctional Team Behaviours
Dysfunctional teams, we’ve all seen them, and most of us will have been part of one at some point in our careers. They can have a negative impact both
Why Negative Feedback Is A Gift
Giving negative feedback. We hate it don’t we. Most people feel it’s one of the toughest jobs a manager has. We imagine there’s going to be this huge
Boring, Pointless Meetings? They Don’t Need To Be That Way
Have you ever felt like you’ve wasted your time by being in a meeting? I bet there isn’t anyone who wouldn’t put their hand up for that one. In
When Managers Become Coaches
“Management is about arranging and telling. Leadership is about nurturing and enhancing.” Tom Peters. Think back to the worst manager you ever
Follow Your North Star To Reach Those Goals
I’ve read a lot of books and articles about goal setting, and how important it is to set out a plan to reach those goals, but sometimes figuring out
The Importance Of Trust In Business
To understand why trust is so important in business we need to go back in time. Back to the Industrial Revolution, when people left their rural jobs
Why People Matter In Business
In business, people matter. Or at least they do until they aren’t the thing that matter the most any more, the leadership team is. That’s the first
The perfect job advert — it’s just like dating!
How so? Think back to the last date you went on (if you can think back that far!). How do you want your date to feel? Do you want them to feel they
Reaching goals couldn’t be simpler with OKRs
Let’s start at the beginning — what are OKRs? They are Objectives and Key Results. A process for setting, communicating and monitoring goals and
How To Hire Great Salespeople
We all know how important a sales team is. If you’re not generating sales in your business, then you’re dead in the water. It means hiring the right
Recruitment — it’s all about selling
I’ve worked with a lot of high growth businesses and I’m sure most of them would say the one thing that slows down their revenue and growth is
A workspace is so much more than a space to work
Gone are the days of boring, uninspiring, demotivating office spaces. We’re bombarded with lists of the ‘Coolest Office In The World’. And yes, some
Isn’t it about time we re-thought sales commission?
I know this is going to be a controversial idea. Some of you will dismiss it out of hand. But what if we didn’t pay all salespeople commission? What